Question 1

Do I need OHIP to use Beeplife?

Accepted Answer

No, you can book an uninsured visit without a health card. Fees are on our Pricing page.

Question 2

What conditions can be treated virtually?

Accepted Answer

Common illnesses and everyday concerns; your physician will advise if in-person care is needed.

Question 3

What if this is a medical emergency?

Accepted Answer

Beeplife is not for medical emergencies. If this is an emergency, call 911.

Question 4

How long is a visit?

Accepted Answer

Visits are about 15 minutes, by secure video with a licensed Ontario physician, on your schedule.

Question 5

How do I book?

Accepted Answer

See the step-by-step walkthrough on our How it works page.

Question 6

What do I need for my visit?

Accepted Answer

Check the "what to expect" section on our How it works page.

Question 7

How much does a visit cost?

Accepted Answer

Your visit fee is shown above before you book, so you always know your total in advance. Pricing page.

Question 8

Are there hidden fees?

Accepted Answer

No, any document fee is shown before you book.

Question 9

Will I definitely get a document if I ask for one?

Accepted Answer

No, a document is issued only if appropriate, at the physician's discretion, following your consultation.

Question 10

What types of documents are available?

Accepted Answer

See the full list on our Services page.

Question 11

How long does it take to get a document?

Accepted Answer

Timing depends on your physician and the document requested; there's no fixed turnaround yet.

Question 12

I'm an Ontario-licensed physician, how do I join?

Accepted Answer

Learn more on our For physicians page.

Frequently asked questions

General